Panhandle Energy Privacy/Security Statement

Panhandle Energy recognizes the importance of protecting the privacy of our on-line visitors. We are committed to using our best efforts to respect and safeguard your privacy. Panhandle Energy does not sell or voluntarily provide names, email address or other information to any third party.

When you visit our site, our web server may deposit certain bits of information called "cookies" in your computer. This lets us know that you have visited our site previously. We use cookies in a non-intrusive way and do not store any personally identifiable information in the cookie.

Some information on the Panhandle Energy web site is public and accessible by anyone. Other parts of the site provide access to customer information. These parts of the site require a user ID and password and are protected by the establishment of a secure connection between your browser and our site. Panhandle Energy has implemented industry standards and other measures to protect your sensitive information. We use Secure Independent Computing Architecture (SICA), the current industry standard for our implementation, to encrypt the data transmitted between your browser and our server. If anyone intercepted the transmission, it would be unreadable and difficult to translate into a readable message.

The Panhandle Energy web site links to other sites. Please be aware that we are not responsible for the privacy and security practices of other sites. We encourage you to be aware when you leave our site and to read the privacy and security statements of each and every web site you visit. This Privacy Statement applies solely to information collected by Panhandle Energy.

If you have any questions about this Privacy Statement, the practices of this site or your dealings with it, you can:

• Send an email to pipelinecos@sug.com
• Send mail to the following address:
  
  Customer Service
  Panhandle Energy
  5444 Westheimer
  Houston, TX 77056