Frequently Asked Questions

For Florida Gas Transmission Company

Security FAQ

Q: How do I get access to FGT’s transportation systems?
A: The forms necessary to become a user are available by clicking on “Customer Activities” from the main website by clicking on Florida Gas Transmission and then click on Forms. Once the paperwork has been processed, you will be emailed a username and password.

Q: Can I change my password?
A: A user can change their password or reset their password by using Password Management located on the “Customer Activities” website. If you get locked out of the system contact the FGT Help Desk at (713) 989-2035 and a representative will reset your password.

Q: Is it okay if I share my user ID with someone else at my company?
A: We strongly encourage all users to have their own ID’s. Simply fill out the system access form and hit the submit button. Your username and password will be promptly emailed to you.

Q: What should my company do when an employee leaves the company?
A: Please notify the FGT Help Desk at (713) 989-2035 or send an email to FGT.HelpDesk@sug.com